Support

We know that managing software can be a distraction for your business. Our support packages do all the heavy lifting, so you can focus on core objectives.

Proactive support

We can assist with software configuration via prioritised case handling, all geared to minimise business disruption.

Round-the-clock help

We know that critical errors cannot wait. This is why we respond to urgent matters at rapid speeds maximising uptime and your team’s productivity.

Deployment support

Implementing new software within an existing workflow and a busy workforce can be daunting. We’ll handle any hickups ASAP and prioritise ‘going live’.

Usability support

Our software is highly accessible, but we all need a helping hand every now and then. Our support team are happy to guide you and your team through new features.

Designated expert

Good relationships make the world, and your software, a better place. We match our clients’ teams with a dedicated expert who knows their business.

Advanced analytics

We offer case analysis, best practice tips, and regular technical reviews to optimise overall software performance.

How we can support you

Talk to real people

24/7 emergency handling

Highest quality hosting

Fast, secure deployment

Account manager

Commercially savvy team

Maintenance

We know that evolving and maintaining software can be a distraction for your business. This is why Accor Group trust us to support their digital products.

Learn more

Success stories

Learn how brands like Accor Group and Novotel use our software

Accor Group

A global e-learning solution in 3 months

Butterfly London

An agile, easy to use research platform